1. Who we are
This website is operated by Dajean Dogs (“we”, “us”, “our”). This policy explains what personal information we collect through dajeandogs.co.uk, how we use it, and your rights over it.
Contact: 07392 008606
2. What information we collect
We may collect the following when you use our website or contact us:
- Contact details you give us via our contact form or by phone/email — e.g. name, email address, phone number, and any message content (including enquiries about puppies, stud services, or waiting lists)
- Technical information collected automatically — e.g. IP address, browser type, device information, and pages visited, typically via cookies or similar technologies
- Correspondence you send us, which we may keep on file to manage our relationship with you (e.g. puppy enquiries, reservations, aftercare questions)
We do not collect payment card details through this website.
3. How we use your information
We use your information to:
- Respond to enquiries about puppies, stud dogs, or general questions
- Manage puppy reservations and communicate with prospective owners
- Keep records for legitimate business purposes (e.g. breeding records, aftercare)
- Improve and maintain the website
- Comply with legal obligations, where applicable
4. Our legal basis for processing
Under UK GDPR, we rely on:
- Consent — when you voluntarily submit a contact form or enquiry
- Legitimate interests — to respond to enquiries and run our business
- Legal obligation — where we’re required to keep certain records
5. Sharing your information
We do not sell your personal information. We may share it with:
- Trusted third parties who help us run the website (e.g. hosting or website support providers), only as needed
- Authorities or regulators, where required by law
We do not share your information with third parties for their own marketing purposes.
6. Cookies
Our website may use cookies to help it function and to understand how visitors use the site. You can control or disable cookies through your browser settings.
7. How long we keep your information
We keep personal information only as long as necessary for the purpose it was collected — for example, enquiry details are usually kept for a reasonable period to handle follow-up questions, after which they are deleted or anonymised, unless we’re required to keep them longer by law.
8. Your rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict certain processing
- Withdraw consent at any time (where processing is based on consent)
- You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.
9. Children
Our website and services are not directed at children, and we do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact us
If you have any questions about this policy or how we handle your information:
- Address: 42 Low Road, King’s Lynn, Norfolk, PE32 1AE
- Phone: 07392 008606